FAQs

When will my order get dispatched?

All orders are dispatched from our warehouse in Melbourne, Australia. Orders within Australia are sent with Australia Post eParcel and we use TNT or DHL for all international orders. Deliveries are subject to any relevant Australian public holidays.

Your order will be dispatched within 48 hours of making your purchase. It may take up to 5 business days for dispatch during peak times and major sales periods.

International orders

We are pleased to offer international shipping to most corners of the world. We do not deliver international orders to Post Office boxes.

IMPORTANT: Any additional importation charges, taxes or customs duties that are incurred within the customer’s country are the responsibility of the customer. Your delivery charge does not include such additional charges.

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